Nuvoli offer an Historic Overcharge Recovery service where we review:
- Historic voice, data/IPT and mobile invoices
- Identify instances of overcharging
- Build a case with which to challenge the vendors
- Negotiate and secure refunds that are credited back directly to you
The Limitations Act 1980 (c.58), allows vendor bills to be challenged up to 6 years after they were issued. The only limitation is gaining access to billing going back up to 6 years and access to tariff sheets and vendor contracts but Nuvoli can assist with that by dealing directly with vendors on your behalf.